The amenities that a vacation rental property like an Airbnb provides are what makes the guest experience complete.
Of all vacation rental amenities, however, there is one that is statistically the most sought after, no matter what the destination.
You guessed it: guest WiFi.
For hosts, WiFi is a fairly inexpensive investment which needs very little care or maintenance. For guests, on the other hand, it can be the reason they choose your property over one of your competitors’.
Installing WiFi at your second property doesn’t come without its risks – but as long as you know what to do from the beginning, there shouldn’t be any problems.
Here is what you can do to ensure cyber security for your Airbnb guests.
Airbnb WiFi best practices: steps for securing your network
You don’t need to be a tech expert to secure your WiFi network for incoming guests. Here are our top seven best practice tips.
1. Access your router configuration dashboard
Before anything else, you will need access to your WiFi router configuration dashboard. To do this, first connect your own device i.e. laptop to the WiFi network using a physical ethernet cable.
- Launch your preferred internet browser (we like Google Chrome)
- Enter your router’s IP address. It’s likely it will be similar to this: 192.168.0.1
- Press enter
- A screen will appear asking for the administrator user and password. Input the correct details and hit enter
- You’ll now be looking at the configuration dashboard.
2. Change your router passwords
One of the easiest, most immediate things you can do to protect guests online is change your router passwords to make it more difficult for others to gain access. Once you’re inside the configuration dashboard, change the password to make it stronger. Use a mix of letters, numbers and symbols, and avoid using common words or personal information.
3. Change the network name
Most routers will come with a default name, related to the brand or provider. While changing your preset network name will not necessarily add another level of security for your guests, it will certainly help improve usability and ease when accessing the network. Change the name to something that your guests will easily recognize – such as your vacation rental brand name.
4. Create an encrypted guest WiFi network
Creating a guest WiFi network will not only limit who can access the internet connection to begin with, but it will also prevent any unauthorized users from entering. This helps to protect guests (and yourself) from hackers or other security risks.
Most routers will allow you to change the keys of the network after every set of guests depart, which will restrict their access so they can’t connect to your WiFi anymore.
You can even go one step further and have the guest WiFi network turn off after a specific time. That way, if you know guests are checking out at 10am, they’ll immediately lose internet access at this time.
5. Connect any smart home devices to the guest WiFi network
If you have any smart home devices in your vacation rental, experts at Tom’s Guide recommend to connect them to your guest WiFi network, instead of your primary network. This helps to reduce damage should one of the devices become compromised in terms of security.
6. Store your router in a safe place
It only takes one guest to tamper with your router, and they could steal the data of hundreds of other guests and spy on their internet activity. Prevent this from happening by storing away your router in a safe place, out of guest reach. For example, in a locked cupboard or cabinet.
7. Carry out regular firmware updates
It’s important to keep your router up-to-date to maintain the highest levels of security, so be sure to install new firmware whenever it becomes available. Check this by logging into your admin dashboard (the same way as changing the password) to see if new updates are ready to be installed.
Following the above tips will help to ensure cyber security for guests who want to use the WiFi network at your vacation rental. Have you faced any security issues with your Airbnb WiFi? Are there any other steps you’ve taken to prevent malicious network attacks? Let us know in the comments!