17 July 2017
New Zapier Integration – https://www.lodgify.com/blog/lodgify-zapier-integration/
12 July 2017
Main fixes:
-fixed the bug with the empty thank you page after a booking request
-fixed a bug with the payment of a subscription using Paypal: it was giving an error if you select a different Country respect the one you have in your Paypal account.
Half improvement:
-From now on the first day available when you make a booking is the day where the customer is on. So if US guests want to make a booking at 8pm with arrival the same day (but here we are already in the next day) he should be able to do it. (Right now it doesn’t totally work because we need something server-side that has been fixed in Staging..but it will be released soon)
10 July 2017
– We have a new marketing website! www.lodgifyintegration.com (after the PTL will be the www.lodgify.com)
– We have totally changed the way you search for a city in the step 2 of the “Add property” process. Now we use Google, but we also give a tool to totally customize the name of the city as you want (I’ll explain this more in detail later).
– Improved the subscription page and the option to pay with Paypal
– We have added the “Property Address” in the placeholders (variables) of email notifications and canned responses. It’s divided into HouseAddress (Line1+Line2), HouseZipCode, HouseCountry, HouseRegion, HouseCity, HouseLatitude, HouseLongitude.
– We have added an “Owner Payout” field in the “additional rates settings” of the Step3 of a Property. You can only select a % and at the beginning we won’t do anything with it. But users with subowners could use it to generate reports for their owners.
– We have improved a lot the “website settings – booking system” section: now we show “Accept payments by credit card” and not “Do not accept payments by credit card”. We also make the validation of the Paypal email and you can not go to a different tab if you select that accept payments but don’t select a Stripe account or a Paypal email address.
– We have added the new logo in our backend
– Fixed a few of old little bugs in our backend
– We have changed a little bit the logic of the “Design” section: now the background is the last tab and we show different things depending on the selected template. Soon we’ll add also the possibility to increase the size of the text and of the logo from here.
– Fixed a bug that was giving an error during signup, and then create an account without website.
– Some little changes in the reservation system, but I’ll ask to Dennis if he can summarize them.
– New “Single Calendar” UI (it will be hidden at the beginning for the users but we could give them access via an URL. I’ll give it to you after PTL)
– New Channel Manager UI (it will be hidden at the beginning for the users but we could give them access via an URL. I’ll give it to you after PTL)
Res.System:
– now in step 2 of the quote creation, whenever you change the base price, the dependent quote items get recalculated. for example, say your room rate is €100 and you have a 10% misc. charge, initially we show €10 as the misc charge in step 2. if you manually adjust the room rate to €200, the misc charge will be recalculated to €20. in the past it was static at €10.
– when an owner triggers “guest makes change request”, it does not require anymore the approval of the owner. rather we just show a dialog warning whether the user really wants to apply the change. once confirmed, the change request is immediately applied.
– we added new menu items in the quote card menu: “Request payment of €75” and “Mark €75 as paid” in addition to the plus button
– we disabled the “Edit booking” menu item inside the booking card, when a quote was sent. it was shown in the past, but once the slider opened almost nothing was editable, so now we dont show it anymore
– we added a new menu item in the booking card that allows you to add and edit the Booking Source. previously that was part of the “Edit Booking” slider.
– in step 1 of quote creation, now we auto-scroll to the required fields. Say, the user entered a booking in step 1 and presses “Next” without entering a guest name, now we would auto scroll to the guest name input field that shows the required field error message
– in zapier we added 2 new triggers: Create Booking (for the moment we only had Create “Booked” Booking) and Update Booking. For example, the Update Booking function allows you to update the data say in a Lodgify->Zapier->Sheets integration. So if someone updates a booking from Tentative to Booked that was already sent by zapier to Sheets, the Sheets cell that says “Tentative” will now change to “Booked”
– fixed some bugs
-we are now also importing the total amount of a booking through Outswitch. Not creating a quote but inside the left part where the details are (and also in the excel report). It works exactly the same that with Booking.com imported bookings.
26 June 2017
– Issue fixed in the Booking.com Sensei page for some users when click on “Test”.
– We have changed the way the cache is used for iCals. This should solve all the issues we had but maybe we could have different issues. Please let me know about all complaints about iCal.
– From now on all currencies exchange should be updated automatically daily.
– Now the {{Source}} placeholder in the “Two days after renter departure” email should send the correct link to the review section of the property associated to the booking.
– Fixed a couple of issues with Zapier
15 June 2017
– Now users can generate their own API key. They can find that from the Settings section of the account (I’ll send a screenshot). Please don’t click the link for them as the link can be generated only once and also it will invalidate statistics. Note: the text is wrong..we’ll update it soon.
– New language added: Lithuanian
– Now once per day we do the “Sync all” button for all listings connected to Booking.com, to avoid the issues with “auto-closed”..please let me know if you see issues.
1 June 2017
– Fixed a couple of issues on the payment of our subscriptions using Paypal. We will still have to improve things there but now you can promote it (I see already 6 users that paid using Paypal option)
– Booking.com integration: Fixed the calculation of the Extra cost per extra person that was not considered in the mark-up and taxes calculation. Now it should be fine, but if you know of customers that complaint about that, please click on the “Sync all” button for them
– The Dashboard is finally removed: now users after login will go to the “Properties” page of their website, IF they have 0 completed properties. Elsewhere, they will be redirected to the reservations inbox.
18 May 2017
-Reservation System is now splitted in 3 pages: Reservations-Calendar-Settings (and also the Res.System icon now shows a dropdown with Reservations and Calendar)
-In the Settings page, Policies is now at first place
-Some emails that were sent to our users from the system have been disabled (Sales will substitute them now with Intercom/Hubspot emails)
-PCI compliance badge is now visible again in the checkout whenever Stripe is enabled
-We have fixed an issue we had with Google Analytics in the templates
-Now the 14 days trial will start when the user actually click on the activation email, not just after signup
-We have added a tracking code in the URL created for payments in the checkout via Paypal, so now we (and Paypal?) are able to see how many Paypal payments we process
-We have fixed the issue with the “Voided” payment for the subscription renewal. So it should not happen again that a subscription is cancelled by the system wrongly when update credit card details
-An issue with cutted images in the All Properties page should be fixed now
-Fixed an issue we had when an iCal event got cancelled and the system was not reflecting it in the iCal
-Improved the automated system that renew the domains. Now when a subscription change from pastdue to Active again, the system check if we have to renew a domain and it will do automatically.
-Zapier integration (1st release) is live. More updates will come
-Now we show the policy associated to a property into the “Rates” section in the websites
-Now we show the policy info in the checkout system
-Now we show a dropdown with all the policies in the 3rd step of “Create booking with quote”
-Fixed a bug with the date of a scheduled payment that was inconsistent between frontend and res.system
28 April 2017
– Now you can remove websites from the accounts. Just enter into “My Websites” and you will see a black “Delete (Admin only)” button. In order to delete a website you have to hide all properties associated to it first (and I think it won’t work with a website that is associated to a subscription). WARNING: The website can’t be reinstated, so only use the delete button when you are 100% sure of what you are doing!
NOTE: normal users don’t see that button, so if they request to cancel a website just do it for them, don’t explain them how to do it because they can not.
– Now for PastDue subscriptions we have added the “Retry charge” button. I have just found a bug (the popup don’t close right after the try) but we are fixing it now.
– Changed the KB link from lodgify.helpjuice.com to support.lodgify.com (please also change all your bookmarks and links that you send)
– Fixed the “Custom translation tool” for composed words, like “Wireless Broadband / Internet”
– Fixed the change we did last week about importing more info in Intercom and Hubspot. Now they should be imported fine (in a few hours)
25 April 2017
-Updated the logo from the Domegos one to the Lodgify logo for invoices created manually
-We have removed thevillacollections.com and vino-bello.com from marketing examples
-We have fixed the fact that when login after trial expired the payment page was always in English. Now it use the language of the account.
-We have added the API link into the public marketing website
-We have fixed an error that causes 4 or 5 subscriptions that got cancelled automatically without the user did it (like mondosol). If you receive complaints about it please write to me.
-We (I HOPE :pray:) have fixed the issue with the upload of the photos. Please write to all those who complaint and ask to check again now. Let me know what they say or for any new complaint.
-We have improved the Booking.com mapping page. Now it’s editable also by you and you can also check directly from the Booking.com ID (without using the User_ID) and you can “Sync All” instead of doing one by one. I’ll explain it more in detail in the next days.
12 April 2017
-Fixed issue with the setting in the policies “Do not schedule with Lodgify” (it wasn’t possible to select that option and add a free-hand text)
-Fixed the issue with the “My Account” page, that was always opened with a scroll down
-Fixed a template issue with the All Properties map, where the info of the properties were badly overlapped with the blue dots
-We have fixed a bad issue we had in the last weeks, where the user was not able to remove or edit a closed period (if there was a “grey” period (via iCal) below.
-We have added 10-12 new properties in Intercom/Hubspot (like the Support Agent in Hubspot, or if it’s connected with Booking.com). We will see the changes in the next hours
-Fixed an issue with Outswitch
-We have changed all the ical links of our import/export tool from http to https
-Now we import from Booking.com also the “extra” charges of the reservations that they can set on their extranet (like cleaning charge). We also now show a “summary table” at the beginning of the message in an imported booking (I’ll show one screenshot when we’ll import the first one)
-A few more little fixes/improvements about res.system and policies
If you receive new complaints in the next hours let me know asap so we could act quickly
6 April 2017
-Fixed an issue with the confirm button in the subscription page
-Improved the access for Sales&Support team through Sensei to Booking.com/Decode Password/API/Lodgify Signups
-A bug with the phone number validation from Norway has been fixed
-In a few minutes/hours Hubspot should be updated with the currency in all monetary amounts
4 April 2017
-Pro/Monthly subscription is back
-Now the user can switch from Multi to Single (and viceversa) to change the website type (if there is no subscription associated to the website)
-Fixed a bug with Booking.com integration
-Fixed a bug with Res.Syst. (“last modification” date was updated everytime you open a new message)
-Availability Calendar in Templates is now showing the names of the week in the correct language
-(Sales) Hubspot lead form after signup is now translated in all languages
28 March 2017
Bugs fixed:
-Now we are showing the title of an email (that was missing) in the email notifications section
-In the All Properties page of Capucine we have decided to always hide the subtitle of the logo (to optimize the space)
-Fixed issues with the Slovak language
-In the Excel booking report, the TotalAmount was shown with commas (for decimals) instead that with dots. This was giving issues. Now all decimals in the report are with dots.
-The tabs of a listing (maps, overview, etc..) in mobile are now working correctly again. There was an issue that the tabs were closing automatically when scrolling
-Ftrd properties widget with gaps in Safari has been fixed
-Slideshow of Livingstone is now working again in mobile and landscape mode (you can swipe between the photos)
-Now the customized text that are part of a quote (like if you change “Misc.charge”) are now correctly sent also in the emails and shown in the quote
Blog post on mobile app is released: https://www.lodgify.com/blog/lodgify-mobile/
21 March 2017
-*Booking.com* change: Now users can edit guest details into imported reservations. So they can change the language, edit (or add) the email, and the phone number
-*Booking.com* change: Now we should be able to understand the language of an imported booking, but only when Country is Germany-Spain-France or Italy. For these cases we put automatically the corresponding language. For all the others we put English. Anyway they can change the language manually now.
-We have fixed an issue with the advanced filters of the All Properties page: now the filters will search also INTO a property with different apartments (e.g: if you have a property with 3 apartments, and two of them have 2 bedrooms and one have 3 bedrooms, now if you search for “Minimum 3 bedrooms” that property will appear).
-Fixed a bug with a weird iCal that was not possible to sync
-Fixed a bug in templates where the “Sort by” dropdown was overlapped over the properties
-We have removed the decimals from ALL pages (only in checkout we are still showing them)
-We don’t store anymore any IP of the guests (because for law in some Country we can not do anymore)
-We have added 2 new Advanced Options in Sensei:
1) “BookingFromPhoneRequired”: With this option enabled, the phone number at checkout is always required (nobody can book without putting a phone number).
2) “RemoveTrackingScripts”: With this option enabled, we remove all the scripts for tracking (like Analytics and Optimizely) from the selected website. Please use it only when the customer really complaint because of his Countries laws or if they really want to remove those.
SSL Encryption blog post sent the 22nd of March: https://www.lodgify.com/blog/vacation-rental-website-https-ssl-encryption/