While in the age of the internet many users will be happy to contact FlipKey via email, some travelers and hosts using the platform still prefer to contact FlipKey customer service via telephone. To know more about FlipKey, its phone number as well as other crucial contact details for listing properties, read on.
FlipKey Phone Number and Contact Details
Contacting FlipKey by telephone is easy when you know how – though their phone number is hard to find online. Instead of being listed in the Contact section, users can find the phone number listed under the Sign in section of the website.
When you click on List Your Property, along with all other options you will find a ‘Call us’ button, which will provide you with FlipKey’s phone number: 1-877-354-7539.
Be aware that the FlipKey helpline is not a 24-hour service. It is available from 9.30 AM to 9.30 PM from Monday to Friday, meaning it won’t be possible to call during weekends. In case users require out-of-hours assistance, there are other ways to contact FlipKey, or you can find the answers online to some of the most commonly asked questions.
FlipKey Address Details
If you aren’t in need of an instant response by phone or email and you can wait a few days for an answer, rental queries can also be sent via mail to FlipKey’s headquarters.
The registered business address is:
226 Causeway Street, 2nd Floor
Making use of FlipKey’s Help Centers
Both the Traveler Help Center and the Owner Help Center on the FlipKey site are the most reliable solutions for majority of queries. These help centers contain answers to a wide variety of questions, and are often able to satisfy all queries to an extent that a user does not feel the need to reach FlipKey personally anymore.
These help centers answer almost all possible questions in the form of FAQs. If you are left clueless even after going through the FAQs in the help center, you can always ask your questions in the “How can we help you” bar. This is also present within the the help center and will search the whole site to fetch you answers for the question you have asked.
Using Manage your Bookings
If you have are a guest who has already made a booking and are experiencing problems, you can make use of the “Manage your Vacation Bookings” feature. This will ask for your booking ID and email ID in order to provide you all necessary information about the reservation and the homeowner of the property. After the Help Center, this is one of the most reliable and usable options if you are not able to contact FlipKey by phone or mail.
Sometimes emailing the owner of the rental through the listings option on the property might also work for travelers who want to book or who have a question regarding the property’s reviews, for example. More often than not, owners are able to deal with majority of queries from their guests, especially if the question is related to bookings, refunds, cancellations, etc.
Using Dashboard for Help
Whether you are a traveler or an owner, you can get access to advance help options through the use of dashboard. Although this should not usually be needed, as most of the time, the help centers are more than enough for dealing with varied kinds of queries.
However, if something has still been left unanswered, you can try reaching out to help option in FlipKey’s dashboard. This is also one of the most comprehensive solutions that can be used for dealing with queries or a review.