Keeping up with cleaning and disinfection in your vacation rental business is crucial, especially in the post-pandemic era. Guests have become increasingly concerned about safety protocols, and as a host or property manager with so many properties to manage, it can feel overwhelming. That’s why we have partnered with Doinn, a leading solution in the industry, to provide you with the necessary tools and services to streamline your cleaning operations effectively. So, let’s jump right in and find out if Doinn is the perfect fit for your needs!
What is Doinn?
Doinn is a technology bridge between short-term rental properties and hotel service vendors. Its mission is to seamlessly connect vacation rental managers with hotel cleaning professionals. With Doinn, you can automate cleaning and laundry services based on booking reservations, enjoy unified customer support, and effortlessly collaborate with multiple vendors across different cities.
What are the benefits of using Doinn?
Doinn has your cleaning and laundry covered, and that’s just the beginning. They have a range of features designed to make your life as a host or property manager easier. So let’s look further into what Doinn can do for you.
Streamlined Service Scheduling
Doinn is your go-to solution for managing property tasks. Their intelligent AI and auto-scheduling tools are here to make your life easier. Whether you’re juggling an in-house team or relying on trusted service providers, Doinn ensures smooth organization and coordination. Stay in the loop with real-time updates, communicate effortlessly with field workers, and optimize your service scheduling like a pro using their user-friendly operations app. 
Cleaning Services
Doinn’s contracted cleaning services span multiple countries and cities, making it a top choice for property managers worldwide. With a vast network of cleaning companies, Doinn ensures you can access professional cleaners in key cities such as Porto, Lisbon, Barcelona, Alicante, Dallas, New York, Columbia, and Tampa. Their comprehensive coverage extends to various other locations as well. 
Doinn also has an amazing checklist tool that allows you to create personalized checklists, covering every detail, with the ability to customize, edit, copy, or delete them as needed, eliminating the risk of overlooking any cleaning tasks. 
Performance Tracking for Efficiency
To run a successful vacation rental business, it’s crucial to have a deep understanding of your operations. With the insights feature, you can access relevant information and indicators that help you make informed decisions and boost efficiency. Doinn’s Insights feature goes beyond retrospective analysis.
You can utilize the data to forecast and predict market trends, strategically increase your team, and allocate resources more effectively. You can make data-driven decisions that drive growth and maximize profitability by leveraging insights from previous months or years. 
Convenient Payment, Invoicing, and Reports
Doinn understands the importance of smooth financial management, which is why they offer convenient payment and invoicing features. Whether you’re buying professional services or selling your own, their platform is designed to make your life easier. With a centralized hub, you can organize your financial documentation neatly. And that’s not all!
Their real-time reports give you a comprehensive overview of your processed services, allowing you to filter and customize the information based on your preferences. And if you want to dig deeper into the data, you can export reports to Excel and apply customizable filters to analyze the information in more detail. 
Messaging Inbox for Team Communication
Effective communication is key in the vacation rental industry. Doinn recognizes this and provides a seamless platform for collaboration for property managers, cleaners, and service providers. All your communication channels are centralized, from in-app messages to email notifications and SMS alerts. This ensures that you never miss important updates or requests.
You’ll always be in the loop with real-time notifications about task assignments, service status, and any urgent matters. The user-friendly interface allows you to manage and prioritize messages effortlessly, ensuring prompt responses and efficient problem-solving. And if you have any questions or issues, their dedicated customer support team will assist you every step of the way. Their commitment to exceptional customer service allows you to focus on creating a memorable guest experience.
How much does Doinn cost?
To help you get started, they provide a 14-day free trial with no credit card required. Doinn offers three pricing plans tailored to different scales of property management.
The Starter plan, priced at €5 per month (billed annually), is suitable for those managing 1-3 properties and includes 10 monthly services.
As your property portfolio expands to 3-30 properties, you can upgrade to the Advanced plan, available at €40 per month (billed annually), offering 100 services per month. For property managers with larger portfolios of 30+ properties, the Professional plan is designed to meet your needs, priced at €75 per month (billed annually) and providing 250 monthly services.
For larger companies, Doinn offers customized quotes tailored to their specific requirements. Doinn also provides the unique opportunity to buy and sell professional cleaning and laundry services, adding flexibility and convenience to your property management tasks.
Doinn offers dedicated customer support, onboarding sessions, and training options to ensure your success.
How does Lodgify & Doinn work?
To get started with Doinn, completing properties on Lodgify is essential. Make sure your properties have the necessary information filled out, including rental size, bedrooms, bathrooms, single beds, and double beds. Here’s a step-by-step guide to the sign-up process:
- Visit the Doinn webpage and sign up as a property owner.
- Fill out the required account information.
- Log into your dashboard and create/import your properties to get started.
One of the key integration benefits of Doinn is its ability to import your property information and details, such as address, number of bedrooms, bathrooms, and size.
This information is crucial when requesting a cleaning service. Additionally, Doinn imports your reservations, allowing you to schedule cleanings between guests or offer mid-stay cleaning services.
With Doinn’s automation features, you can easily schedule repeat services, freeing up your time to focus on other essential tasks. Doinn’s seamless integration with Lodgify ensures a smooth and efficient workflow for managing your vacation rental properties.
