Chapter 10

Booking.com Owners Support

Booking.com has earned an industry-wide reputation for its commitment to customer support, and the travelers and guests who use the platform have lauded the company with impressive reviews. Part of that acclaimed customer support extends to the attention and care that Booking.com provides its property owners and hosts. 


Booking.com Customer Service

Booking.com offers an exceptional combination of customer service and owner support, so if you choose to list your property on Booking.com you can rest assured that there is a member of the Booking.com team standing by to help you whenever an issue arises. Whether it is troubleshooting your first login to the Booking.com extranet or working through your first canceled reservation, owners and hosts alike can always rely on the support team to get the answers they need as quickly as possible. 

Booking.com’s extranet even includes a built-in messaging system that allows you a direct means of communication with the hope of resolving your issues promptly. In addition, Booking.com has developed an internal Partner Community network where you can post your questions and get answers from other owners and hosts in the community. 

Booking.com Phone Number for Hosts

While Booking.com suggests contacting their support team via the extranet for the quickest services, hosts can also get support directly by calling a Booking.com location around the globe. Below is a list of the Booking.com contact numbers around the globe:

Australia   Brisbane +61 730 964 610        

Australia   Melbourne  +61 385373210          

Australia   Sydney 61292559280 

Canada     Calgary +1 8665534466          

Canada     Montréal     +1 8665693277          

Canada     Toronto       +1 8665672066          

Canada     Vancouver   +1 7783742740          

New Zealand   Auckland     +64 93004671   

South Africa Cape Town  +27 216812983          

South Africa Durban        +27 216812983          

South Africa Johannesburg  +27 101402059          

United Kingdom      Bristol +44 1173008470        

United Kingdom      Cambridge  +44 2033202635        

United Kingdom      Edinburgh    +44 1312473575        

United Kingdom      London        +44 2033202635        

United Kingdom      Manchester +44 1618173540        

United States of America   Atlanta +1 4703632590          

United States of America   Austin  +17133571674 

United States of America   Bellevue      +1 4254563750          

United States of America   Boston +1 8577024044          

United States of America   Charlotte     +1 7042275700          

United States of America   Chicago       +1 3122798537          

United States of America   Dallas  +1 4696204101          

United States of America   Denver +1 303-389-4222       

United States of America   Honolulu     +1 8084574810          

United States of America   Houston      +1 7133571674          

United States of America   Las Vegas    +1 7027615444          

United States of America   Los Angeles +1 3238014140          

United States of America   Miami +1 7865428333          

United States of America   Nashville     +1 8888504649          

United States of America   New Orleans   +1 7133571674          

United States of America   New York     +1 2125483599          

United States of America   Orlando       +1 4075873988          

United States of America   Phoenix       +1 6023434303          

United States of America   Portland      +1 5038028710          

United States of America   Salt Lake City   +1 8013004700          

United States of America   San Diego    +1 6195414250          

United States of America   San Francisco  +1 4156334075          

United States of America   Seattle +1 4254563750          

United States of America   Washington D.C.     +1 2024484884          

Using the Booking.com Help Center

If you have yet to register your property with Booking.com and cannot yet access their extranet messaging system, you can still take advantage of the Booking.com Help Center that answers many of the frequently asked questions relating to listing properties on their site.