Manage all guest communications in one centralized platform, including inquiries and messages from OTAs
Never miss another guest inquiry from a booking channel or forget to reply to a guest message or email. Lodgify’s industry-leading unified inbox connects seamlessly with Airbnb, Booking.com and Vrbo, as well as your own direct booking website.
Get a snap overview of all your messages across these channels in one central place and directly reply to them.
Stop wasting time logging in and out of accounts. Now, you need only one log-in to see all communications at a glance.
Use our own plus the Airbnb save messages template to save replies to common guest queries. Then fire off a response by inserting the saved reply into your guest messages.
Free up even more time with automated guest messages for all bookings, using Airbnb auto-reply or similar or use automated messages to upsell.
Drowning in guest communications? No worries. Now you can filter them according to priorities, bookings, inquiries, channels and more, for easy reference.
Assign specific conversation threads to different members of your team to improve the overall efficiency of your vacation rental business.
Respond to multiple guest messages. View their reservation details from your Lodgify unified inbox when you message them.
This way, you’ll be able to answer their queries accurately and on the spot, so they’ll never have to wait for a response. You’ll be on it every time and they’ll think you’re the bee’s knees.
Lodgify takes guest communications one step further by allowing you to send WhatsApp messages and SMS to your guests directly from one centralized dashboard.
Use our technology to give your guests a warm welcome and send them useful info, such as the rental agreement, house rules or directions to your property.
Use Lodgify’s AI Assistant to instantly generate personalized responses based on guest inquiries, reservation details, and more to ensure no question goes unanswered.
Tailor each reply to suit your style, ensuring every interaction is as unique as your property.
No set up fees, no credit card details, no obligation. Try Lodgify free for 7 days.