As a short-term rental owner or property manager, do you feel overwhelmed by tasks like messaging, managing WiFi passwords, and handling check-ins and check-outs for your vacation rental? DACK, our esteemed partner, has the solution!
They offer an innovative mobile-first guest experience platform with a wide range of services for property operators. From digital access and contactless check-ins to local recommendations and dynamic upsells DACK’s user-friendly mobile application makes it easy to impress your guests and foster loyalty.
This integration requires both a DACK and a Lodgify subscription.
Digital Property Guide
DACK offers a user-friendly mobile-first digital property guide that meets all your guests’ needs. No more printing binders or handling repetitive calls. With DACK, effortlessly provide personalized property details, including images, videos, and step-by-step instructions—all on their phones.
And with one-touch WiFi, guests can easily connect upon arrival and access maps and rideshare services for smooth navigation. No tablets or laptops are needed—just the comfort of their own phone.
Digital access and smart locks
The convenience of DACK’s Smart Access solution offers industry-leading digital lock management. Instantly assign unique digital keys and keycodes upon reservations, compatible with smart locks.
Guests can easily access their units through the DACK app with just a click. Whether it’s a single-family, multi-unit, or commercial property, DACK’s Access Point adapts effortlessly.
Additionally, ensure property security with DACK’s comprehensive monitoring features, allowing you to track staff access and take prompt action to prioritize guest and property safety.
Stay enhancements and upsells
Enhance guest satisfaction with DACK’s powerful upsell platform. Customize diverse accommodation options to meet guests’ preferences easily through the user-friendly operator portal. Grant early access to properties by approving early check-in requests and updating check-in times on digitally connected smart locks with just a few clicks.
Prefer a hassle-free approach to upsells? Connect seamlessly with third-party vendors through our marketplace, including trusted local partners and established companies like BabyQuip, Viator, Bounce, and Mount, making earning extra revenue effortlessly.
Guest verification
You can feel confident and at ease with DACK’s strong guest verification solution, which ensures thorough verification of each guest before their stay. The comprehensive process includes phone and email verification, along with biometric ID scanning and facial recognition, reducing the risk of chargebacks, fraud, and crime.
Though guest verification involves extra steps, DACK makes it seamless. After verifying their identities, guests gain the convenience of checking in anywhere for future stays. For returning guests, the app automatically verifies their identities, streamlining the check-in process for repeat stays.
This integration requires both a DACK and a Lodgify subscription.
