Property Management

Property owners can invest in Airbnb management services to take care of tasks like check-in and check-out, cleaning and guest communication.

Similar to a welcome app, but a physical book for the guests to hold. In a welcome book, hosts can compile all important information into one place, helping to reduce questions from guests while reinforcing their impression of you as an organized owner.

Introduces guests to your property, even when you can’t be there in person. The welcome letter has one main purpose: to give guests a personal, warm reception to your home.

A website or mobile app that is designed to enrich the guest experience. It will provide guests with everything they need to know before and during their stay. In some cases, guests can chat with the host via the digital welcome app, as well as book local activities or add-ons.

A legally binding document between homeowner and guest which clarifies in writing any arrangements that have been made between the two parties, including house rules and repercussions if broken.

Software that facilitates the management of rental properties. this includes reservations and booking calendar, guest communication, rates, listings on other channels, property information, and more.

Content on your website or listings which tells your property’s story, gives your home a voice, and convinces readers to book your rental.

The desirable or useful features of a property’s exterior. For example, a swimming pool, fire pit, or outdoor kitchen.

Lodgify is a vacation rental software solution that allows owners and property managers to easily manage their short-term rental business from one place. Owners can create their own bookable website, manage all their reservations on a centralized platform and sync their bookings and calendars with external channels.

A small safe that is attached to your vacation rental and contains the keys to your property. Lockboxes come in a variety of sizes and either has a single code that never changes, or can be re-coded by the owner.

Set by the host to cover anything that’s important for guests to know during their stay at a property. They are an ideal opportunity to clearly state what you expect of guests, what they can and can’t do and what penalties will occur if the house rules are broken.

A process used by property owners and managers to get to know and evaluate prospective guests before allowing them to rent their home.

The procedure by which the property formally registers the arrival of the guest for their stay.

An online calendar that shows up-to-date calendar availability for a property.

The desirable or useful features of a property. For example, air-conditioning, wifi or a barbecue.

Technology that streamlines short-term rental property management operations by setting up triggers to activate action flows, such as contacting visitors, screening guests or making payments.

A property which has been adapted or modified to be suitable for disabled travelers and wheelchair users.